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Privacy Policy (GDPR)

Last updated: 01.03.2026

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1. Introduction

[Your Business Name] (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to personal data collected through our website, contact forms, email communications, social media, and any services we provide.

2. Data Controller

The data controller responsible for your personal data is:

Business Name: [Your Business Name]
Owner: Elena Marinescu
Business Type: Coaching / Therapeutic Services
Email: [your professional email]
Location: United Kingdom

3. Personal Data We Collect

We may collect and process the following personal data:

  • Name and surname

  • Email address

  • Phone number

  • Messages sent via contact forms, email, or social media

  • Information you voluntarily provide during consultations or enquiries

  • Technical data (IP address, browser type, device information)

  • Website usage data (via cookies and analytics tools)

We do not collect more data than necessary for the purposes stated.

4. How We Collect Your Data

We collect personal data when you:

  • Contact us via our website or email

  • Book or enquire about coaching or therapeutic services

  • Subscribe to newsletters or updates

  • Interact with our website (cookies and analytics)

  • Communicate with us via social media platforms

5. Lawful Basis for Processing (GDPR Article 6)

We process your personal data under one or more of the following lawful bases:

  • Consent – when you explicitly provide permission

  • Contract – to provide requested services

  • Legal obligation – when required by law

  • Legitimate interests – to operate and improve our business, provided your rights are not overridden

6. How We Use Your Personal Data

Your personal data is used to:

  • Respond to enquiries and communications

  • Provide coaching and therapeutic services

  • Manage appointments and client relationships

  • Send relevant information or updates (only with consent)

  • Improve website functionality and user experience

  • Meet legal and regulatory obligations

We never sell or rent your data to third parties.

7. Data Sharing

We may share your personal data only when necessary, with:

  • Secure service providers (e.g. website hosting, email platforms, scheduling tools)

  • Analytics providers (e.g. Google Analytics)

  • Legal or regulatory authorities if required by law

All third parties are required to comply with GDPR standards.

8. Data Storage and Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure password protection

  • Encrypted platforms where available

  • Limited access to personal data

  • Regular review of data handling practices

Personal data is stored only for as long as necessary to fulfil its purpose or meet legal requirements.

9. Data Retention

We retain personal data:

  • For active clients: for the duration of the professional relationship

  • For enquiries: up to [e.g. 12–24 months]

  • For legal or accounting purposes: as required by law

After this period, data is securely deleted or anonymised.

10. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

11. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyse traffic. You can manage or disable cookies through your browser settings.

For more details, please see our Cookie Policy [if applicable].

12. Confidentiality in Coaching / Therapeutic Work

All personal information shared during coaching or therapeutic sessions is treated with strict confidentiality, except where disclosure is required by law or where there is a risk of serious harm.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

15. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: inmymind.em@gmail.com
Business Name: In my mind

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